{"id":615,"date":"2017-03-26T19:31:06","date_gmt":"2017-03-26T23:31:06","guid":{"rendered":"http:\/\/ausureechuca.com.au\/?page_id=615"},"modified":"2017-04-05T01:12:46","modified_gmt":"2017-04-05T05:12:46","slug":"claims","status":"publish","type":"page","link":"https:\/\/ausureechuca.com.au\/claims\/","title":{"rendered":"Claims"},"content":{"rendered":"<p>When things go wrong \u2013 you rely on your Insurance policy to cover you for any unexpected loss. Making a claim can be time consuming, frustrating &amp; daunting.\u00a0 That is why we have a dedicated claims manager in house who will step you through &amp; manage the whole process.<\/p>\n<p>Our claims manager, Richard Watson, along with your insurance broker, will be there to manage the entire claim for you \u2013 and will work to ensure you get the result you are after &amp; entitled to in a timely manner.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>If you need to make a claim \u2013 feel free to provide details below and our claims manager will be in touch ASAP to handle.<\/strong><br \/>\n<strong> In the event of an emergency, please call our office on 03 5480 7855 or if afterhours, we have a 24\/7 facility \u2013 please call 0418 381 015.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<div class=\"claims-split\" style=\"width: 45%; padding: 0 10px 0 0; float: left;\">\n<script type=\"text\/javascript\">var 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We may be able to send someone to help within a few hours.<\/span><\/span><\/p>\n<p><span style=\"color: #00857d;\"><strong><strong>Take Photos <\/strong><\/strong><span style=\"color: #000000;\">\u2013 take photos of the damage with your phone or camera as evidence of the loss or damage.<\/span><\/span><\/p>\n<p><span style=\"color: #00857d;\"><strong><strong>Contain the Damage if possible<\/strong><\/strong><strong> \u2013 examples include:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">call for emergency assistance if required<\/span><\/li>\n<li><span style=\"color: #000000;\">ensure the area is safe &amp; secure \u2013 this may include boarding up windows &amp; employing overnight security<\/span><\/li>\n<li><span style=\"color: #000000;\">call a plumber to stop the leak<\/span><\/li>\n<li><span style=\"color: #000000;\">get a builder to put a tarp over the roof to stop more rain damage<\/span><\/li>\n<li><span style=\"color: #000000;\">move contents &amp; stack away from damaged area<\/span><\/li>\n<li><span style=\"color: #000000;\">start cleaning up<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #00857d;\"><strong>Whatever the circumstance \u2013 never admit liability even if you think you are at fault, as this can prejudice a claim.<\/strong><\/span><\/p>\n<p><span style=\"color: #00857d;\">Your Insurer has entitlement to deny or reduce the settlement of a claim if you jeopardize the Insurers position.<\/span><\/p>\n<\/div>\n<div class=\"claims-split\" style=\"width: 45%; padding: 0 10px 0 0; float: right;\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/D2TD7ws17wg?rel=0\" width=\"auto\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><span style=\"color: #00857d;\"><em><strong>What you need\u00a0to Settle Claims Quickly :<br \/>\n<\/strong><\/em><\/span><br \/>\n<strong><strong><span style=\"color: #00857d;\">Property, Contents &amp; Burglary Claims<\/span><\/strong><\/strong><\/p>\n<ul>\n<li>Photos of Damage<\/li>\n<li>Policy Report<\/li>\n<li>Report on the cause of damage<\/li>\n<li>Proof of ownership (photos, purchase invoice, manual)<\/li>\n<li>Quotes or invoice supplied for repairs or replacement<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n<span style=\"color: #00857d;\"><strong>Motor Claims<\/strong><\/span><\/p>\n<ul>\n<li>Photos of Damage<\/li>\n<li>Police Report if they attended<\/li>\n<li>Full 3<sup>rd<\/sup> Party details of other driver (if more than one vehicle)<\/li>\n<li>Details of preferred repairer.<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n<span style=\"color: #00857d;\"><strong>Glass Claims<\/strong><\/span><\/p>\n<ul>\n<li>Quote\/invoice clearly showing risk address of location of loss<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n<span style=\"color: #00857d;\"><strong>Machinery Breakdown Claims<\/strong><\/span><\/p>\n<ul>\n<li>Repair report specifying cause of loss<\/li>\n<li>Itemised account\/quote with individual amounts for each part<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>When things go wrong \u2013 you rely on your Insurance policy to cover you for any unexpected loss. Making a claim can be time consuming, frustrating &amp; daunting.\u00a0 That is why we have a dedicated claims manager in house who will step you through &amp; manage the whole process. Our claims manager, Richard Watson, along [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Claims<\/title>\n<meta name=\"description\" content=\"When things go wrong \u2013 you rely on your Insurance policy to cover you for any unexpected loss. 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